When the file is downloaded, you’ll see it at the bottom. Read the terms of service, and click Accept and Download. On your Windows computer, visit the Chrome Cleanup Tool website. The Cleanup Tool removes programs that can affect Firefox, Edge, Internet Explorer, and others. Malware often lives on your computer, so it will show up on any browser you use. The Chrome Cleanup Tool works for all browsers. Why did I see a prompt? If Chrome notices unusual behavior (crashes, new toolbars, unexpected ads, and more), it might suggest that you download the Chrome Cleanup Tool to help you get rid of unwanted software. The tool works for all browsers, like Firefox or Edge. The Chrome Cleanup Tool helps you find suspicious or unwanted programs and offers to remove them from your Windows computer. Scan a Windows computer with the Chrome Cleanup Tool It’s no substitute for proper security software, but it can definitely help fix many problems in one fell swoop. However, if you frequently find yourself fixing a family member’s computer (and they use Chrome), this tool is a handy do-it-all method of clearing out junk and starting fresh. In most cases, you probably won’t need to use this to fix a simple problem. The second step-which can be canceled-offers to uninstall your extensions, reset your browser settings, and clear various cache and cookies. 
The first scans your computer for any toolbars or other junk that may have been installed that can affect Chrome.
This Software Removal Tool can be thought of as a last resort, nuclear option for fixing Chrome without completely reinstalling Windows. The company has released a tool that helps combat the problem by scanning for bad software and (optionally) resetting your browser if it’s misbehaving. We’re no strangers to unwanted toolbars and browser-hijacking malware.
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